Terms & Conditions
ROM DAY

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   | Terms & Conditions of Sale   

 ROM /ROMM Day Photography and Videography  -- Nick Goh Photography ( Business Reg: 52988504B )

[01]         Reporting Time : In most circumstances, Photographer / Videographer will report at ROM Event Premises, about 30 mins before the Ceremony starts ( Classic or Silver Package ), or near completion of bride’s make-up ( Gold Package ), or an Hour before the Ceremony commences ( Gold Packages ).

[02]         Stipulated Hours / Surcharge : For any photo or video service that exceeds the stipulated hours of service attachment, for example the ‘Gold Package’ - 5-hr ; the ‘Silver Package’ - 3-hr ; the ‘Classic Package’ - 1½-hr, an overtime surcharge of $150 per hour or/and $100 per half-an-hour ( or less ), will be billed according.

[03]         Transportation : Customers will provide all Transportation for ferrying Photographer / Videographer from location to location ( except to the initial places of reporting ).

[04]         Car Park & ERP Charges : Customers will pay or reimbursement all ERP/RPS and parking fees incurred in the course of travelling to and parking for the purpose of photo and video shoot at outdoor locations and visitation, and ROM day celebration venues -- example, Lunch or Hi-Tea reception.

[05]         Liability : Every reasonable care will be taken with all films, negatives, tapes, prints, albums, Photo CD-Roms, DVDs, compact flash cards, lap-tops, portable hard-disks, and storage mediums, etc. Our liability, however, in the case of accident / power failure / technical & mechanical breakdowns / inherent damage or loss will be a full refund of the last deposit or partial payment made.

[06]         Refund : Every effort will be made to ensure prompt, reliable and professional service. However, should the Photographer / Videographer fail to report at the agreed time due to unforeseen and unfortunate circumstances, a substitute personnel will be sent within 1 hour from the time customer gives notice. Should this be impossible, then our company will refund customer’s last deposit or partial payment made, or less.

[07]         Photos Selection List Schedule & Extention : Clients must revert with the photo order selections list within 3 weeks ( 21 days ), upon receiving the online preview link via email(s). Failing to do so, will released the Service Provider / Photographer, its duty and agreement to fulfill his obligations to supply photos or albums as per stated. Photos selection list given after 21 days, will be charged at 50 cents per 4R Prints, excluding album and delivery charges. If more time is needed for selection, Clients must put the request in writing, and subject to the Service Provider’s time availability, provision and arrangement.

[08]         Collection Schedule : Please allow 3 - 4 weeks for the collection of Preview Photo-CD Discs for selections, or viewing previews Photos on-line. And after receiving your selection order(s), allow about another 3 - 4 weeks for completion and collection of the Finished Album(s), and Photo-CD disc(s), and other related products. Some items like large collages or enlargements, Journal Artwork Albums / Photobooks may takes 16 weeks ( 4 months ) more for design, layout and completion. Items NOT collected within 60 days, from the time of notification by emails and SMS, will be discarded accordingly. Items NOT collected within 60 days, from the time of notification by emails and SMS, will be discarded accordingly.

[09]         Mode of Payment & Deposit Policy : A 50% Booking deposit or Retainer fees is required for an official booking & reservation of the ROM Servicing Date. The balance payment is to be made 14 days or earlier, before the ROM Day event. Placed Booking Deposit are strictly non-refundable. Cancellation ( and postponement ) of booking is not allowed, if the notice is given lesser than 150 calendar days ( *about 5-month advance notice ) before the ROM Date or Servicing Date(s). We reserved the rights to claimed for the balance or any outstanding payments due to us.

[10]         Samples and Advertisements : The Service Provider may for the purpose of demonstration / samples / promotions use Customer’s photo/videos without prior consent. However, such usage will be limited to in-house demonstrations, road-shows, and on-line or website samples. Any advertisement in paper-based publications, such as magazines or newspapers, will be done only to prior discussion or agreement.

( 01/01/2016 )
 
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